TopGadget is completely dedicated to your satisfaction. If you have any suggestions or comments please contact us.
Our Contact Details:
102 Oldbury Road
UK Phone: 0845 838 7525 (BT Local Rate) or 0121 288 2114
International Phone: 0044 121 288 2114
Registered in the UK as TopGadget.
Making A Purchase
Making a purchase could not be easier. Just browse our shop, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and your payment and delivery details will be processed securely by PayPal using the highest encryption commercially available.
If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Mastercard, Eurocard, Visa, Delta, Electron, American Express, Maestro (formerly Switch). We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
TopGadget delivers to destinations Worldwide. You will be notified of the current delivery costs automatically before you submit your credit card details. TopGadget uses Royal Mail as their primary courier, although other couriers may be used at our discretion where appropriate to enhance your service. A signature may be required upon delivery of certain orders, so please ensure someone is available to sign for your product(s) between their stated delivery times.
Within the UK TopGadget offers 1st Class Delivery (1-2 days) and Special Delivery (next working day guaranteed by 1.00pm). Please see the delivery costs page for current pricing and further details.
Within Europe (excluding the UK) orders are dispatched via Royal Mail Airmail and are normally delivered within 3-5 working days. Please see the delivery costs page for current pricing and further details.
Rest of World
Outside Europe orders are dispatched via Royal Mail International Signed For and are normally delivered within 5-7 working days. Please see the delivery costs page for current pricing and further details.
We aim to dispatch your order right away. Orders received prior to 15.30 hrs GMT (Monday - Friday) will be dispatched the same day provided item(s) are in stock. International orders are generally received in around 5 working days. Please order from TopGadget with enough lead-time to prevent any loss or disappointment resulting from the delivery time.
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
For orders made from the UK or the European Union, 20% VAT is already included. All other orders are VAT free, the tax will be deducted automatically at checkout.
Credit Card Security
When an order is placed, information is protected by SSL with an encryption key length of 168 bits (the highest level commercially available).
We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.
If you need to reach us, please email us: firstname.lastname@example.org, alternatively, you can call on 0121 288 2114 or 0044 121 288 2114 (International) or write to us at 102 Oldbury Road, Rowley Regis, West Midlands, B65 0PH, United Kingdom.
We do not store credit card details nor do we share customer details with any 3rd parties.
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at: http://www.hmso.gov.uk/si/si2000/20002334.htm
Refunds in most cases are normally made within 2-7 working days.